Lost & Missing Packages
At PJs by PJ, we strive to ensure that your orders reach you promptly and securely. In the unfortunate event that your package goes missing, we require that you contact us within 72 hours of receiving the notification that your package was delivered. This allows us to take immediate action and assist you in locating your missing order. Regrettably, if we are notified beyond this timeframe, our ability to help becomes limited and it may be out of our control.